Frequently Asked Questions
Everything you need to know about your REDCARD sports gear and orders.
How long does shipping take for performance gear?
Standard shipping typically takes 3-5 business days. We also offer express 2-day shipping for athletes who need their equipment ready for the next game.
What is the REDCARD return policy?
We offer a 30-day return policy on all unworn and unused items. Please ensure original tags are attached. Note that customized jerseys and equipment are final sale.
Are your sneakers and apparel authentic?
Yes, REDCARD is an authorized retailer for all brands we carry. Every product is 100% authentic and sourced directly from official manufacturers.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' button. We provide measurements in both inches and centimeters to help you find the perfect athletic fit.
Do you offer team or bulk discounts?
Absolutely. For school teams or local clubs ordering more than 15 units, please contact our sales team at [email protected] for specialized pricing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, and interest-free installment plans via Klarna and Afterpay.